Steve Jordan
In the heart of the city, Dr. Smith’s Dental Haven (name changed) was a bustling dental office renowned for its expert care. However, behind the scenes, a lax approach to HIPAA compliance was lurking like a time bomb. One fateful day, a cybersecurity breach exposed patient records to the dark web. The breach occurred due…
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A Common Scenario Once upon a time, there was a renowned civil engineering firm that excelled in constructing magnificent structures. Their expertise and meticulous attention to detail made them highly sought-after by clients worldwide. However, they underestimated the significance of having a disaster recovery plan specifically addressing cybersecurity risks. One day, hackers targeted the firm’s…
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A Common Scenario BBG Plumbing (name changed) was a reputable plumbing company that had been serving its community for over a decade. With an excellent track record of providing quality service, they had gained a loyal customer base. However, their operations were severely hindered by their unreliable internet service provider (ISP). The existing ISP had…
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Overview According to one source, these are the most dangerous activities to engage in: Honestly, we wonder why bull running wasn’t first on the list! Managing risk is part of life. We all take risks every day, most likely not any of those listed above. But what most people are particularly bad at is defining…
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A Case Study: Southwestern Airlines December 2022 Bob Jordan, the CEO of Southwest Airlines, believed the business would swiftly rebound from the extreme cold that resulted in hundreds of flight cancellations throughout the country in the days before Christmas. But by Dec. 25, it became obvious that the airline’s operations were in full meltdown. After…
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Several years ago my home was burglarized. That was not a happy day. During the insurance claim process, the adjuster required me to provide evidence of each stolen item along with it’s replacement value. In addition, they asked me to verify ownership of those items with receipts, precise descriptions, or photos. Fortunately, my phone and…
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The Need for Management Information Systems Our Information Age appears to be entering a midlife crisis with many of us suffering from TMI… Yes, “too much information.” No, we’re not addressing that awkward issue of #peopletalktoomuch. As a technology company, we try to stay in our lane. Our focus is dealing with the vast amounts…
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