Managed IT Services
Your business is built on resilience and innovation—your IT should be too. At SUURV Technologies, we help keep your systems secure and ready for whatever comes next. If you need a long-term IT strategy, we’ve got you covered. Let’s keep your business running strong—reach out today!
How Our Process Works
Our Customer Satisfaction Score (CSAT)
On each and every ticket submitted to our Help Desk, we ask our clients to rate our services. SUURV Technologies' CSAT score stands at 97%. We are humbled to receive one of the highest ratings in the Managed Service Provider (MSP) industry on a consistant basis. Powered by SmileBack®.
Frequently Asked Questions
We offer a wide range of services, including Managed IT, Virtual CIO, cloud solutions, and more. These services are designed to improve your efficiency, reduce downtime, and support the growth of your business. We tailor our solutions to meet your specific needs, ensuring that your technology is aligned with your business goals.
We pride ourselves on our fast response times. When an issue arises, we address it immediately, often resolving problems within minutes. Our goal is to minimize any disruptions and get your operations back up and running as quickly as possible.
Your data security is our top priority. We implement advanced security measures, including data encryption, regular backups, and disaster recovery protocols, to ensure your information is safe. We also provide continuous monitoring to guard against cyber threats and unauthorized access.
We offer flexible pricing options tailored to your needs. Whether you prefer a flat-rate or subscription-based model, we’ll work with you to create a plan that fits within your budget. Our pricing is competitive, and we ensure that you get the best value for the high-quality services we provide.
SUURV takes the time to understand the unique challenges and goals of your business. From there, we customize our IT solutions to fit your industry, size, and specific needs. Whether you’re in finance, healthcare, or another sector, SUURV will make sure your IT infrastructure is optimized for maximum performance.
We use proactive monitoring, automated patching, security updates, and system audits to identify and fix potential problems before they impact your business. Our strategy is built on prevention rather than reaction, ensuring your IT infrastructure remains stable, efficient, and secure with minimal disruptions.
Yes! You’ll have a dedicated account manager, Technical Alignment Manager (TAM), and 24/7 helpdesk support. This ensures personalized service, faster response times, and IT solutions tailored to your specific business needs. We build relationships with our clients, offering a hands-on, high-touch IT support experience.