CLIENT SUPPORT
10300 Heritage St. Ste 200, San Antonio, TX. 78216
SUURV

Legal

This page is publicly available to share our legal stance and company policies

Privacy Policy


This privacy policy discloses the privacy practices for SUURV Inc. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.


Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via e-mail contact@suurv.com

Terms & Conditions


The SUURV Terms of Service (“Agreement”)

This Agreement was last modified on July 26, 2021.

Please read these Terms of Service completely using https://suurv.com which is owned and operated by SUURV Inc. This Agreement documents the legally binding terms and conditions attached to the use of the Site at https://suurv.com.

By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.

Intellectual Property

The Site and all of its original content are the sole property of SUURV Inc and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.

Links to Other Websites

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by SUURV Inc.

SUURV Inc has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Changes to This Agreement

SUURV Inc reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the SUURV Inc site immediately.

Contact Us

If you have any questions about this Agreement, please feel free to contact us at contact@suurv.com

Cookie Policy (GDPR & CCPA)


General statement of Europe's General Data Protection Regulation (GDPR) policy
We find surfing website annoying these days, Europe's "Cookie Law" is primarily responsible for the cookie banner blight afflicting everyone's web surfing. SUURV Inc. is not regulated by the EU and therefore are will not be adding a cookie policy to our website. Even if a U.S. business is subject to Europe's General Data Protection Regulation (GDPR), it's not necessarily subject to the Cookie Law. However, we do believe in people's privacy! If you would like to know what information we collect from visitors that come to our website by the use of cookies, feel free to email contact@suurv.com 

How GDPR and the ePrivacy Directive come into play:

If your company has no physical presence or operations in the EU and isn't a provider of electronic communications services, it may not need a cookie banner at all. That's because the ePrivacy Directive doesn't clearly have "extraterritorial" scope. It applies to activities "in the Community," i.e., the European Union.1

Unlike the ePrivacy Directive, the GDPR clearly has broad extraterritorial scope. It reaches not only processing of personal data relating to a business's establishment "in the Union," but also processing of personal data by a business "not established in the Union, where the processing activities are related to" the "offering of goods or services" to EU data subjects or "the monitoring of their behaviour as far as their behaviour takes place within the Union." Simply having a website that's accessible in the EU doesn't bring your business within the GDPR's scope. But if your website targets EU consumers at least in part by, for example, accepting ecommerce payments in Euros as an alternative to U.S. dollars, or if the site's use of cookies amounts to intentionally "monitoring" the behavior of visitors who are in the EU, the GDPR likely applies, and you should at least consider the need for a cookie banner to help comply with the GDPR's notice and consent requirements.

General statement of California Consumer Privacy Act (CCPA) policy

SUURV is a business located in the United States of America. To add insult to injury, we are from Texas. In case you don't know, Texans don't like to be told what to do from any state in the US, especially  California.

California Consumer Privacy Act (CCPA) details

CCPA doesn't expressly require a cookie banner, but it does require a notice "at or before" collection of "personal information," which may include "cookies" and "internet or electronic network activity."
Since we are in Texas, we have no regard for this rule or the people who made it. 


Telephone Consumer Protection Act (TCPA)

SUURV deeply cares about the TCPA regulation and guidelines. We hate unsolicited calls,  robo-calls, robo-texts, as mush as you do. SUURV will never violate TCPA and stand firmly behind this regulation.

General statement of TCPA policy
All employees, independent contractors, vendors, and any persons or entities purporting to act on behalf of the SUURV are strictly forbidden from making any telemarketing calls without first consulting with the Corporate Compliance department on appropriate procedures adhering to the TCPA and applicable state laws. SUURV employees conducting telemarketing in reference to a product or marketing initiative of SUURV or any SUURV affliate or subsidiary shall fully adhere to the TCPA, any related federal laws, regulations and rules, and all applicable state laws (“Telemarketing Laws”).

What’s regulated under the TCPA?
The Telephone Consumer Protection Act (TCPA) regulates telemarketing calls, autodialed calls, prerecorded calls, text messages and unsolicited faxes. The national do-not-call list was also created under the TCPA, and the Federal Communications Commission (FCC) is empowered to issue rules and regulations implementing the TCPA.

What are the TCPA’s restrictions on collection calls under FCC rules?
The FCC has determined that debt collection calls aren’t telemarketing calls. Therefore, the FCC has stated that autodialed or prerecorded debt collection calls (as long as they don’t contain telemarketing messages) don’t require any consent when made to residential wireline consumers, but these calls require either prior written or oral consent if made to a consumer’s wireless number, per 47 C.F.R. § 64.1200(a)(1).

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