IT Services in Austin, Texas

Call (512) 337-6900

Austin is known for innovation, and your business deserves IT that keeps up! From managed IT to Virtual CIO services, we provide tailored solutions to keep your operations secure, efficient, and running smoothly. Let SUURV Technologies handle IT, so you can focus on what makes Austin great!

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Managed IT Services

At SUURV Technologies, we’ve got your back with reliable IT support services in Austin, Texas. If you need fast, hassle-free help from a managed service provider to keep things running smoothly and minimize downtime, we’re here to make IT easy for you.

Dedicated IT Support Services

We provide fast, expert IT support with 24/7 monitoring, ensuring minimal downtime, seamless operations, and a secure, efficient business environment.

Scalable Solutions

Our IT solutions grow with your business, providing flexible, cost-effective technology that adapts to changing needs and future expansion.

Intelligent IT Monitoring

Our proactive IT management anticipates and resolves issues before they arise. Your business needs optimal system performance to run efficiently.

Data Backups

We set up automated, secure data backups with quick recovery options, ensuring your essential business data is always safe and accessible.

Strategic IT Planning Sessions

In Austin’s fast-moving business scene, your technology should work for you, not against you. We tailor IT strategies that align with your goals to boost efficiency.

Virtual CIO Services

SUURV's vCIO helps guide strategic IT planning, aligning technology with your business goals for long-term growth and success.

How Our Help Desk Works

Step 1 - Your employees call or email our help desk whenever they experience a technical problem with their computer, device or network.
Step 2 - Our dedicated support team generates a ticket to track all communications. SUURV addresses the issue either remotely or by arriving onsite.
Step 3 - After the issue is resolved, we close the ticket. Next, the ticket is archeived for future reference should the problem persist and require further remediation.

Our Expertise

We provide a dedicated Technical Alignment Manager (TAM) who meets onsite to ensure your IT aligns with business goals. Additionally, you’ll have quarterly strategy sessions with our Virtual CIO (vCIO) to optimize technology, improve efficiency, and drive long-term success. Proactive IT support, tailored for your business.

  • Over 36,500 Tickets Closed in 2024
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  • Over 19,000 Breaches Blocked
    0%
  • Average Savings to Clients
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Frequently Asked Questions

We offer a wide range of services, including Managed IT, Virtual CIO, cloud solutions, and more. These services are designed to improve your efficiency, reduce downtime, and support the growth of your business. We tailor our solutions to meet your specific needs, ensuring that your technology is aligned with your business goals.

We pride ourselves on our fast response times. When an issue arises, we address it immediately, often resolving problems within minutes. Our goal is to minimize any disruptions and get your operations back up and running as quickly as possible.

Your data security is our top priority. We implement advanced security measures, including data encryption, regular backups, and disaster recovery protocols, to ensure your information is safe. We also provide continuous monitoring to guard against cyber threats and unauthorized access.

We offer flexible pricing options tailored to your needs. Whether you prefer a flat-rate or subscription-based model, we’ll work with you to create a plan that fits within your budget. Our pricing is competitive, and we ensure that you get the best value for the high-quality services we provide.

SUURV takes the time to understand the unique challenges and goals of your business. From there, we customize our IT solutions to fit your industry, size, and specific needs. Whether you’re in finance, healthcare, or another sector, SUURV will make sure your IT infrastructure is optimized for maximum performance.

Our onboarding process typically takes 1 to 6 weeks, depending on size of your business and the complexity of your systems. We ensure a smooth transition with minimal downtime, conducting a thorough assessment of your infrastructure, implementing security measures, and aligning IT with your business goals for long-term success. SUURV Technologies has been offering IT Support Services in Austin Texas for over five years.

If you are in the Greater Austin Texas Area and need a managed IT service provider, let's have a conversation.

Headquarters

10300 Heritage St. Ste 200
San Antonio, TX. 78216

PHONE

(512) 337-6900