IT Support in Tyler, Texas

Call (903) 218-3600

Tyler businesses deserve IT as reliable as East Texas hospitality. From managed IT services to Virtual CIO support, we keep your technology secure, efficient, and running without a hitch. Let’s help your business bloom like the Rose Capital—partner with SUURV Technologies today!

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Managed IT Services

Tyler businesses are growing strong in the Rose Capital—your IT should too. At SUURV Technologies, we help you achieve long-term success. Whether you need dependable support or a strategic IT plan, we’ve got you covered. Let’s keep your business blooming—reach out today!

Reliable IT Support for Businesses

We provide fast, expert IT support with 24/7 monitoring, ensuring minimal downtime, seamless operations, and a secure, efficient business environment.

Scalable Solutions

Our IT solutions grow with your business, providing flexible, cost-effective technology that adapts to changing needs and future expansion.

Proactive Management

Our proactive IT management prevents issues before they occur, optimizing system performance, reducing downtime, and keeping your business running smoothly.

Data Backups

We implement automated, secure data backups with rapid recovery options, ensuring your critical business information is always protected and accessible.

Strategic IT Planning Sessions

We align your technology with business goals through strategic IT planning, ensuring long-term growth, efficiency, and a competitive advantage.

Business Continuity

Our business continuity solutions minimize downtime, safeguard operations, and keep your company running smoothly through unexpected disruptions.

How Our Process Works

Step 1 - The Virtual Chief Information Officer (vCIO) strategically guides your business through a technology lifecycle roadmap to achieve your business goals.
Step 2 - Our dedicated Technology Alignment Manager (TAM) audits your environment to ensure technical policies and procedures are documented and adhered to.
Step 3 - Our 24/7 Help Desk resolves your issues quickly by referencing the relevant documentation and providing real-time troubleshooting to minimize downtime.
Step 4 - Our Project Team implements improvements to your technology infrastructure as planned during the discussions between you and the vCIO.

Our Customer Satisfaction Score (CSAT)

On each and every ticket submitted to our Help Desk, we ask our clients to rate our services. SUURV Technologies' CSAT score stands at 97%. We are humbled to receive one of the highest ratings in the Managed Service Provider (MSP) industry on a consistant basis. Powered by SmileBack®. 

Frequently Asked Questions

If you are in the Tyler, Longview or the East Texas area and need a managed IT service provider, let's have a conversation!
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Headquarters

10300 Heritage St. Ste 200
San Antonio, TX. 78216

EMAIL

[email protected]

PHONE

(903) 218-3600