IT Services in Austin, Texas

Call (512) 337-6900

Austin is known for innovation, and your business deserves IT that keeps up! From managed IT to Virtual CIO services, we provide tailored solutions to keep your operations secure, efficient, and running smoothly. Let SUURV Technologies handle IT, so you can focus on what makes Austin great!

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Managed IT Services

At SUURV Technologies, we’ve got your back with reliable IT support services in Austin, Texas. If you need fast, hassle-free help from a managed service provider to keep things running smoothly and minimize downtime, we’re here to make IT easy for you.

Dedicated IT Support Services

We provide fast, expert IT support with 24/7 monitoring, ensuring minimal downtime, seamless operations, and a secure, efficient business environment.

Scalable Solutions

Our IT solutions grow with your business, providing flexible, cost-effective technology that adapts to changing needs and future expansion.

Intelligent IT Monitoring

Our proactive IT management anticipates and resolves issues before they arise. Your business needs optimal system performance to run efficiently.

Data Backups

We set up automated, secure data backups with quick recovery options, ensuring your essential business data is always safe and accessible.

Strategic IT Planning Sessions

In Austin’s fast-moving business scene, your technology should work for you, not against you. We tailor IT strategies that align with your goals to boost efficiency.

Virtual CIO Services

SUURV's vCIO helps guide strategic IT planning, aligning technology with your business goals for long-term growth and success.

How Our Process Works

Step 1 - The Virtual Chief Information Officer (vCIO) strategically guides your business through a technology lifecycle roadmap to achieve your business goals.
Step 2 - Our dedicated Technology Alignment Manager (TAM) audits your environment to ensure technical policies and procedures are documented and adhered to.
Step 3 - Our 24/7 Help Desk resolves your issues quickly by referencing the relevant documentation and providing real-time troubleshooting to minimize downtime.
Step 4 - Our Project Team implements improvements to your technology infrastructure as planned during the discussions between you and the vCIO.

Our Customer Satisfaction Score (CSAT)

On each and every ticket submitted to our Help Desk, we ask our clients to rate our services. SUURV Technologies' CSAT score stands at 97%. We are humbled to receive one of the highest ratings in the Managed Service Provider (MSP) industry on a consistant basis. Powered by SmileBack®

Frequently Asked Questions

If you are in the Greater Austin Texas Area and need a managed IT service provider, let's have a conversation.

Headquarters

10300 Heritage St. Ste 200
San Antonio, TX. 78216

PHONE

(512) 337-6900