Business Consulting
Hosted by Channel Pro Network Our CEO, Shane Morris, was recently a guest on the Channel Pro Network’s YouTube channel and answered 3 questions MSPs want to know about IT strategies. Read their article here or scroll below for the video and interview transcript. Video Transcript Channel Pro Network: What’s the biggest blind spot in…
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Introduction Staying ahead of the competition requires more than just having a basic IT infrastructure in place. The key to success is adaptability, scalability, and high performance. As businesses continue to rely on technology for their day-to-day operations, it’s essential to evaluate whether your current IT infrastructure is up to the task. SUURV Technologies, your…
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Our smartphones are an extension of ourselves. They hold our personal lives, from cherished photos to private messages. But when it comes to work, blurring the lines between personal and professional on your phone can lead to a host of problems. While the convenience of using your personal device for business calls and texts might…
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A Common Scenario BBG Plumbing (name changed) was a reputable plumbing company that had been serving its community for over a decade. With an excellent track record of providing quality service, they had gained a loyal customer base. However, their operations were severely hindered by their unreliable internet service provider (ISP). The existing ISP had…
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The Case for an Integrated Approach An information technology (IT) company has the potential to play a variety of roles within a business, depending on the specific needs and goals of the organization. Some of the key roles that an IT company might fulfill within a business include: Overall, an IT company can play a…
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Overview According to one source, these are the most dangerous activities to engage in: Honestly, we wonder why bull running wasn’t first on the list! Managing risk is part of life. We all take risks every day, most likely not any of those listed above. But what most people are particularly bad at is defining…
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A Case Study: Southwestern Airlines December 2022 Bob Jordan, the CEO of Southwest Airlines, believed the business would swiftly rebound from the extreme cold that resulted in hundreds of flight cancellations throughout the country in the days before Christmas. But by Dec. 25, it became obvious that the airline’s operations were in full meltdown. After…
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In the wake of the recent ransomware breach at Rackspace, many of their customers lost all access to their email accounts, calendars, and other critical information. The company responded by initiating emergency protocols. User accounts were migrated from Rackspace’s hosted Exchange to Microsoft’s O365 platform. Despite restoring services, users lost all their data due to…
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Several years ago my home was burglarized. That was not a happy day. During the insurance claim process, the adjuster required me to provide evidence of each stolen item along with it’s replacement value. In addition, they asked me to verify ownership of those items with receipts, precise descriptions, or photos. Fortunately, my phone and…
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The Need for Management Information Systems Our Information Age appears to be entering a midlife crisis with many of us suffering from TMI… Yes, “too much information.” No, we’re not addressing that awkward issue of #peopletalktoomuch. As a technology company, we try to stay in our lane. Our focus is dealing with the vast amounts…
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