MSP

MSP

Have a Bad Experience with an IT Company?

Have a Bad Experience with an IT Company?

Not All IT Companies Are Created Equal!

Is your current IT staff or technology company doing more harm than good? If we had received a nickel for each time that we discovered cringeworthy IT services instituted by other providers, we would be billionaires! In fact, the main reason the founders started SUURV was to save the world from terrible IT service companies. And yet, the more we travel across the nation, the more problems we uncover that embarrass us to the core.

Managed Service Provider

Seriously, you should not hire most of the IT companies out there. Why? Because they simply do not understand what it means to serve (SUURV). Serving companies means doing things the correct way, the first time. It means doing the work as if it was your own company and setting yourself up for success. To SUURV takes discipline, to be a master of your craft, and to understand the lifecycle of a business.

Discipline comes at a premium these days. What do we mean here? Consider these questions: Would you rather have an IT guy that calls you every 5 minutes to tell you what is wrong, or would you rather have someone just handle your issues, and then ask you how you would like your company to look in the next five to ten years? This takes discipline and SUURV has it. We have learned that businesses need their IT issues handled correctly, so they can focus on strategic business and growth.

Mastering your craft takes hours upon hours and years upon years to be highly effective. The IT Industry has one unique characteristic that is different from most industries. Because technology is always changing, you must find people willing to process information quickly and know how to act upon that information. We see companies deploying the same technology they were using ten years ago, (and we don't mean Microsoft Office).

Hiring an IT company that doesn’t understand the lifecycle of a business can have a severe impact on your business. You don't want to pay for a $30K server when all you need is to test some software for the next three months. Believe it or not, we see this kind of incompetence from many IT vendors. They either undervalue a solution or over price it, but rarely do they get it just right. When SUURV recommends solutions for your business, it is based on the valuable insight of understanding what your company’s goals are and how to help you achieve them.